The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,050
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-05-15
Person
4
5
0
15th May 2024
Got an appointment very quickly and my blood test was done during the consultation to save me coming back again.
Suggested improvements
Nothing, very happy with the service.
The James Cochrane Practice
2024-05-15
Person
4
5
0
15th May 2024
Alround excellent sevice. The care co-ordinator gave a welcoming smile and chat. The GP listened to me and discussed my concerns, explained in great detail so that I understood what was happening and took the relevant actions. I left feeling much happier after my appointment than I did with the worries I went in with. A great experience from a great service.
Suggested improvements
Nothing to improve on, all was top class. Thank you.
The James Cochrane Practice
2024-05-15
Person
5
5
0
15th May 2024
I rang the appointments and got the date and doctor I wanted without any trouble
Suggested improvements
It all went well to me
The James Cochrane Practice
2024-05-14
Person
5
5
0
14th May 2024
.
Suggested improvements
.
The James Cochrane Practice
2024-05-14
Person
5
5
0
14th May 2024
Full and thorough f/up of concerns, tests and screening organised, not rushed. Nurse [name removed] v. clear, explained issues and sought GP advice to formulate plan. V impressed and reassured.
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk